Empowering businesses through intelligent automation.

Helping small and medium businesses grow by delivering simple, effective, and affordable AI-powered customer service solutions that save time, reduce costs, and elevate your customers experience.

Amrit Thomas

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John Smith

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Marc Jacobs

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Capture Leads From Your Website, Social Media, Google, and more!

Text messaging is the #1 preferred method of conversation today, so why make your customers call you? Unlock the power of Text Messaging, Facebook Messaging, Instagram DM, WhatsApp and Google Business Chat - all in one place!

  • Generate FREE Leads From Existing Traffic

  • Unlock More Prospect Channels

Capture Leads from your wbsite

Capture Leads From Your Website, Social Media, Google, and more!

Text messaging is the #1 preferred method of conversation today, so why make your customers call you? Unlock the power of Text Messaging, Facebook Messaging, Instagram DM, and Google Business Chat - all in one place!

  • Generate FREE Leads From Existing Traffic

  • Unlock More Prospect Channels

convert leads from your pocket

Conversationally Convert Leads From Your Pocket

Manage all your conversations in one chat stream and generate

  • Recoup Lost Revenue From Missed Calls

  • Turn Inbound Calls Into SMS or WhatsApp Conversations

Generate Sales With The Push Of A Button

Turn your database of leads & customers into new sales via email and text-message (or WhatsApp) campaigns whenever you want!

  • Turn First-Time Customers Into Repeat Buyers

  • Drag-And-Drop Email Builder

automate your sales generation

Generate Sales With The Push Of A Button

Turn your database of leads & customers into new sales via email and text-message campaigns whenever you want!

  • Turn First-Time Customers Into Repeat Buyers

  • Drag-And-Drop Email Builder

Scales your online reputation

Effortlessly Scale Your Online Reputation

Send review requests with a simple click. Reply to Google & FB reviews in the same place you reply to everything else. Managing your reviews and, most importantly, protecting your brand’s reputation becomes a cinch!

  • Quickly & Easily Send Review Requests

  • Read & Reply To New Reviews From Your Pocket

Effortlessly Scale Your Online Reputation

Send review requests with a simple click. Reply to Google & FB reviews in the same place you reply to everything else. Managing your reviews and, most importantly, protecting your brand’s reputation becomes a cinch!

  • Quickly & Easily Send Review Requests

  • Read & Reply To New Reviews From Your Pocket

All The Features You Need In One Place

Say goodbye to duct-taped solutions!

2-Way Text Messaging

Communicate with prospects and customers via text message

Missed-Call Text-Back

Text-messages automatically get sent to any missed call

(Note: Not available in NZ)

Mobile App

Manage your business from your pocket with our mobile app

Consolidated Social Chat

Consolidate your social chats into one conversation stream

Text Snippets

Automatic replies to frequently asked questions

Drag-And-Drop Email Builder

Send beautiful newsletters and reactivation campaigns

Facebook & Google Reviews

Generate, read, and reply to Google & Facebook reviews

Smart Webchat Widget

Enable website visitors easily initiate a text-message conversation

Text-2-Pay

Quickly generate and send invoices via text messages to collect money on the go

Tap-2-Pay

Turn your phone into a credit card ready to receive payments on the go

READY TO GIVE US A TRY? - 90% off

LIMITED TIME OFFER!!!

Get Started for Free Today!

We are currently offering our $2997 plan for 90% discount to the first 3 customers to sign up below, just click to sign up for the $497 plan and you will get all the benefits of the $2997 plan included (excluding the Branded mobile app). For only $297 (use code BSS200 at the check-out for an additional $200 off the monthly fee) and pay nothing for 14 days while you enjoy our FREE trial. So what are you waiting for 1 spot has already been sold, so only 2 left, hurry while the offer is still available!

Starter Plan

  • Choose one service + Mobile App, from;

  • Review Management

  • New Smart website

  • Website Chatbot

  • Automated social media posting

  • Money-Back Guarantee & 14 day Free Trial

  • Quick Setup, then DIY

$500 Set-up fee, then

Just $97 / Month!

Essential Plan

  • All services in Starter Plan plus

  • Includes AI for all services, $997 value

  • More Leads

  • More Customers

  • More Reviews

  • More Repeat Buyers

  • Mobile App

  • Money-Back Guarantee & 14 day Free Trial

  • Quick Setup, then DIY all on-going training and support included.

Free Set-up, then

Just $497 / Month!

Per Lead Plan

  • We find you qualified leads.

  • We can reactivate your leads database

  • We can run your Google and/or Facebook Ads

  • We can get you leads with email marketing

  • We can get you leads with phone outreach

  • We can get you leads with Whatsapp marketing

  • Quick Setup

Just $50 / Lead!

Save Big With The All-In-One System To SkyRocket Your Business!

Ready for more leads, more conversions, more reviews, and more repeat buyers?

Get Started Today!

STILL NOT SURE?

Frequently Asked Questions

We understand you may have some questions about our services, take a look below or ask our chatbot or voice AI or just email or call us today.

Question 1. What does Business Success Solutions do?

We help small and medium businesses save time, reduce costs, and grow revenue through AI-powered automation. Our services include AI chatbots, automated review management, voice AI for inbound calls, and CRM systems to organise and follow up with leads automatically.

Question 2. Who are your services for?

Our solutions are designed for small to medium-sized businesses in any industry — especially those that rely on customer inquiries, bookings, or repeat clients. Whether you’re a tradesperson, a vehicle restoration shop, or a local service provider, automation can free up your time and help you win more customers.

Question 3. How much do your services cost?

We customise our solutions based on each business’s needs. The good news is that automation tools are affordable, scalable, and designed to pay for themselves by saving time and capturing more leads. Plus, we start with a Free Customer Service Automation Audit so you can see the value before committing.

Question 4. What is a “Customer Service Automation Audit”?

It’s a free assessment where we review your current customer service process, identify where you may be losing time or leads, and show you how automation can fix it. This includes checking things like response times, missed calls, reviews, and follow-ups.

Question 5. How can AI chatbots help my business?

AI chatbots answer your website and social media inquiries 24/7 — even when you’re busy or closed. This means no missed leads, faster customer replies, and more chances to win business without hiring extra staff.

Question 6. How does automated review management work?

We set up tools that automatically request reviews from your happy customers, monitor new feedback, and even help respond quickly. This boosts your online reputation, attracts new clients, and improves your Google ranking.

Question 7. What is Voice AI?

Voice AI answers incoming calls, handles basic customer questions, and can even route leads or take bookings. It helps reduce missed calls and ensures your customers always feel supported — without you needing to be on the phone 24/7.

Question 8. Do I need to be “tech-savvy” to use these tools?

Not at all. We handle the setup, integration, and management so you can focus on running your business. Everything is designed to be simple, automated, and stress-free.

Question 9. Will automation replace my staff?

No — automation is designed to support your team, not replace them. By taking care of repetitive tasks (like answering FAQs or chasing reviews), your staff can focus on higher-value work and providing a more personal customer experience.

Question 10. How long does it take to set up?

Most businesses see their automation systems up and running within a few days, depending on complexity. Some tools, like chatbots and review systems, can be live in less than 24 hours.

Question 11. What’s the risk of not using automation?

Without automation, many businesses lose leads from missed calls, unanswered messages, or slow follow-ups. This means wasted time, lost revenue, and falling behind competitors who are already using automation to grow faster.

Question 12. How do I get started?

The easiest way is to book your Free Customer Service Automation Audit. From there, we’ll give you a personalised action plan and, if you’d like, set up the right automation tools to start saving time and boosting revenue immediately.